Fast & Secure Dispatch

Delivery & Payment Guide

Find everything you need to know about our swift shipping timelines, cold-sealed fresh packaging, and flexible payment gateways.

Standard Ground

C$8.50 (Free over C$65)

Optimal balance between cost and speed for daily bean restocking across all Canadian provinces.

  • 2–4 business days delivery
  • Door-to-door tracking included
  • Tamper-evident sealed packaging

Express Roast Direct

C$14.00

Guaranteed priority courier delivery directly from our roastery to your espresso bar or kitchen counter.

  • 1–2 business days delivery
  • Dispatched within 24h of roasting
  • Instant SMS courier notifications

International Air

From C$22.00

Worldwide tracked air parcel service delivering freshly packaged single-origin roasts across borders.

  • 5–9 business days delivery
  • All customs forms pre-cleared
  • Full international transit insurance

Roast-to-Order Dispatch Guarantee

All artisanal specialty coffee lots are roasted within 48 hours before shipment. Degassing valves and hermetic foil liners protect delicate aromatics throughout transit.

Credit & Debit

Visa, Mastercard, American Express, and Interac Debit processed with 256-bit SSL encryption.

Digital Wallets

One-tap instant checkout via Apple Pay, Google Pay, and Shop Pay on compatible mobile and desktop browsers.

PayPal Express

Checkout securely using your verified PayPal balance or connected bank account without sharing card data.

Coffee Subscriptions

Automated recurring billing with flexible pause, swap, or cancellation controls at any time.

PCI-DSS Level 1 Certified Transactions

Your financial data is never stored on our servers. Every transaction is tokenized and processed via bank-grade secure gateways.

How do I track my order?

As soon as your batch is roasted, packaged, and handed to the carrier, an email containing your tracking code and estimated arrival date will be dispatched automatically.

What is your return policy?

Because whole bean and ground coffee are perishable food items, they cannot be returned. If an item arrives damaged or compromised, contact our team within 14 days for a replacement.

Do you deliver to PO Boxes?

Yes, Canadian and international postal boxes are fully supported via standard postal freight channels with full sign-on delivery options.

Can I schedule delivery as a gift?

Yes, enter the recipient address at checkout. We package all gift shipments without invoice pricing and include a custom roasted origin card.